Rules, methods and the practice behind them
Fifty-five rules for selling, serving and starting again.
One rule at a time. Each one comes with a method you can use today and a single thing to practise before tomorrow. Written for people who sell, serve customers, or are rebuilding something.
The 55
Fifty-five doors.
Dark tiles are written. Light tiles are locked until they're ready.
Notes
This week, on the record.
Dated. What I'm watching this week in sales, hospitality and content. Every note ends on a rule.
The rules
One at a time, as they're written.
One email per new rule. Nothing else. Fifty-five in the end.
The book
The book carries the stories.
The site gives you the rule and the method. The book gives you the night each one was learned.
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